5 posts found
What a website AI agent actually handles for a small business: answers from your own content, lead capture, identity checks, and a clean handoff to a human.
Email carries the detail: quotes, documents, photos, long threads. Where AI genuinely helps, and where a human still signs off.
Texting is where customers actually respond. What an AI agent can do over SMS, and how to judge the tools that promise it.
Phone is the hardest channel for AI. What a receptionist agent has to get right, and where ours stands today.
One AI agent that learns your business once and answers wherever your customers show up. Chat is live today; voice is in early testing, and texting and email are on the roadmap. What a front office looks like when the same brain runs every channel.
